The Trouble with Forecasting Customer Service Trends
The other day, I went to the ATM at my local bank branch of my bank to deposit a check. The screen, which looked like it was from the set of 1983’s WarGames, read, “This ATM is currently being...
View ArticleCritical Infrastructure and Rogue Refrigerators in Cyber Security
Several weeks ago, Proofpoint announced that their investigation of a major cyber-attack launched in late December 2013 uncovered the use of more than 100,000 malware-infected consumer devices as the...
View ArticleBuilding the Most Complete Portfolio
David Goulden CEO, EMC Information Infrastructure In this Q&A, David Goulden provides color on EMC’s fourth-quarter and full-year 2013 financial results and what’s in store for customers in 2014.
View ArticleUnderstanding Storage Architectures.
This is a topic that is a perennial one – and I suspect it will keep evolving. What is the right way to classify architectural models of storage? How does one figure out what the heck is going on...
View ArticleHow Can Graph Analytics Uncover Valuable Insights About Data?
Part I of our series on graph analytics introduced us to graph analytics, and its brethren graph databases. We talked about the use of graph analytics to understand and visualize relationships between...
View ArticleNew Skills: Executive Bartering
I've been writing a set of blog posts describing the role of an Invisible Executive, whose main task is to execute unapproved corporate strategy using someone else’s resources. In my last post I...
View ArticleWhy EMC IT Virtualized SAP HANA with VMware™
By Michael Harding — Lead SAP Technical Architect, EMC IT As our IT transformation journey here within EMC IT has been largely predicated on the benefits of virtualization, we continue to fold this...
View ArticleWelcoming the EMC Elect of 2014
It’s hard to believe but yes, EMC Elect, that was officially announced on November 15th, 2012, and launched January 15th 2013, has had a full year pass. It flew. And here we are now with the EMC Elect...
View ArticleBeauty AND Brains
Meanwhile on your mobile device, Syncplicity rolled out a massive overhaul of it’s application. All I can say is WOW! You can read all about it over at the Syncplicity blog...
View ArticleThe Business View on Cloud-Enabled Infrastructure for SAP
Reblogged from The SAP Data Center of the Future: Running IT like a business? Yes. Everybody wants to do it. But how do you get there and what does it really mean? A good way to get an overview about...
View ArticleAPT’s effectively challenged by RSA
The recent announcement that the massive data breach at Target was the result of an APT attack has underscored the critical importance of improving our techniques for rapidly detecting, analyzing and...
View ArticleDelivering ROI Through Storage Transformation and the Cloud
Brian Gallagher President, Enterprise Mid-Range Systems Division Throughout 2013, I met with hundreds of CIOs across the globe. Not only are these conversations one of the most enjoyable parts of my...
View ArticleNew EMC Concierge Services: Catering to Your Marketing Needs
For marketing professionals around the globe the way we must reach our customers and prospects needs to be a dramatically different than it was 10 or even 5 years ago. No longer can we rely solely on...
View Article2014: A New Year in Continuous Availability
We are barely into the second month of the year, but the new year has brought a host of additional arrows in EMC’s quill of Continuous Availability. Let me quickly run down a few of them in case you...
View ArticleHigher Purpose
In my last two posts I described how to leverage somebody else’s corporate resources using techniques known as Executive Brokering and Executive Bartering. After implementing these two approaches...
View ArticleCloud Computing For The Enterprise: It’s About Service
One of the most interesting aspects of my job is talking to CIOs about what the data center of the future will look like. Where’s the market going? How will cloud computing services fit in? And what...
View ArticleUpdated Big Data Strategy Document
Note: This blog is an enhancement to the business strategy decomposition process covered in chapter 6: “Creating the Big Data Strategy” of the “Big Data: Understanding How Data Powers Big Business”...
View ArticleVCE Vblock: Converging Big Data Investments To Drive More Value
As Big Data continues to demonstrate real business value, organizations are looking to leverage this high value data across different applications and use cases. The uptake is also driving...
View ArticleCheck it Out - Improved Support for IIG Products
Documentum customers will be happy to note that we've just announced changes to the IIG Product Lifecycle and Extended Support policies that mean increased value in your product investment and greater...
View ArticleOpen Trusted Technology Provider Accreditation Program
How does one measure the best product-related practices that may be in place in the world of Commercial Off-the-Shelf Technology (COTS)? Often specific versions of an Information and Communication...
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