Double Whammy: EMC Elect and a New Improved ECN!

Those of you who know me, know I am running the EMC Ask the Expert program. Essentially it’s a series of events on specific technical topics. During EMC Ask the Expert events, subject matter experts engage in discussions with community members about specific EMC product and solution topics in a forum-type discussion (in most cases). We also run these events as webinars, live chats for launches, and “tweet chats”. It’s proven to be a popular and effective program in engaging customers with specific hot topics.

The Experts who engage are top-notch great people: EMC-ers, customers, and partners. That’s what differentiates it for EMC in my view. It’s not just EMC support people controlling the narrative. We recognize and appreciate our customers’ and partners’ perspectives. By pairing them, we have a powerful and credible story and event in EMC Ask the Expert endeavors. This is an amazing program.

But late last week it got so much better. As the VMAX Cloud edition launch Ask the Expert event was underway, Matthew Yeager, a subject matter expert (and an EMC Elect Founder/member) did something different to what has been done before, but not out of character for him. In reply to a question he composed and posted this amazing video.

It was awesome, it was very well done, and it just kicked the door open and set the bar for Ask the Expert events in the future.

For the first time we have video content in addition to discussions and documents that answer questions and solve problems directed to the EMC Support Community. A clear innovation coming out of the EMC Elect program, which hopefully inspires other Experts to follow suit.

And to back up that awesomeness , EMC recently implemented an upgrade to the EMC Community Network, thus making it an even more amazing, fun, and collaborative place to be. Jump in, have a look and see what makes it a vibrant place to interact socially on your EMC topics and requirements.

Read more from Mark Browne: http://baysidechronicle.com

“The opinions expressed here are my personal opinions. Content published here is not read or approved in advance by EMC and does not necessarily reflect the views and opinions of EMC nor does it constitute any official communication of EMC.”