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Dual Perspectives on ITaaS: Steps of Progress

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We now know that Cloud is no longer hype but a reality and almost all organizations have begun the transition to some form of the Cloud – whether it be embracing the public Cloud or implementing a private Cloud model and starting to move key workloads out of legacy environments. The ultimate goal that IT departments seek is to transform to IT as a Service (ITaaS).  Line of business owners are no longer satisfied with the old, lethargic and change resistant IT models of the past and demand a more consumer-like experience for their IT needs. IT leaders therefore understand that they must transform to become internal service providers and broker the service delivery from either internal sources or outside providers- think about how this directly tackles shadow IT.


*Mouse over the mini-infographic for an up close look of how the stats tell the story.*

Both IT and Business leaders agree fundamentally that ITaaS is the answer; however, there is a level of disagreement on expectations from an ITaaS model and where it can be best employed in the business. Such disagreement and disorientation of where and how to start are the major barriers when embarking on transforming to ITaaS.

Commissioned by EMC and VMWare, the IDG Research Services Dual Perspectives on ITaaS survey reveals this important statistic representing the perception alignment between IT and business unit executives about the value of converting to an IT as a Service model. EMC presents this infographic to help articulate a general forward-moving trend in the IT landscape- ITaaS, and how to create ITaaS end-value consensus.  After all, there is only a 5% difference in the measured results between IT’s 68% and the business’ 63% favoring a rapid transition to ITaaS – a figure that should ultimately be enticing enough for organizational leaders to turn in a new direction.

To be continued… Stay tuned for Part 3 of the IT vs Business Dual Perspectives series on Monday, April 28th right here on InFocus!

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